Privacy Policy

Welcome to our online platform. This privacy policy explains how Dar Al Matbakh Interiors collects, uses, and protects your personal information when you use our site and services. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

Information We Collect

We collect personal information that you provide to us directly when you interact with our site or use our services. This may include information you provide when you fill out forms, request consultations, place orders, or communicate with us. The types of personal information we may collect include your name, contact details, and information related to your project requirements.

We also automatically collect certain information about your device and usage of our site. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how our service is used and allows us to improve the user experience.

How We Use Your Information

We use the information we collect for various purposes:

• To provide, operate, and maintain our services, including processing your requests for consultations and services.
• To improve, personalize, and expand our services, understanding how users interact with our platform.
• To communicate with you, providing updates and information related to your inquiries or projects.
• To process transactions and manage orders for products and services.
• To detect and prevent fraud and other illegal activities.
• To comply with legal obligations and protect our rights.

Legal Basis for Processing (GDPR)

For users in the European Union or where GDPR applies, our legal basis for collecting and using the personal information described in this privacy policy depends on the data we collect and the specific context in which we collect it. We may process your personal data because:

• We need to perform a contract with you, such as providing custom kitchen design services.
• You have given us permission to do so.
• The processing is in our legitimate interests and is not overridden by your rights.
• We need to comply with the law.

Data Sharing and Disclosure

We may share your information with third-party service providers who perform services on our behalf, such as processing payments, providing technical support, or assisting with marketing efforts. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

We may also disclose your information if required to do so by law or in response to valid requests by public authorities, or to protect the rights, property, or safety of Dar Al Matbakh Interiors, our users, or the public.

We do not sell or rent your personal information to third parties for their marketing purposes.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The precise period for which we keep your personal information varies depending on the type of information and our need to retain it.

Your Rights

Under applicable data protection laws, you have rights regarding your personal information. Depending on your location and the nature of our relationship, these rights may include:

• The right to access the personal information we hold about you.
• The right to request correction of any inaccurate personal information we hold about you.
• The right to request erasure of your personal information.
• The right to object to our processing of your personal information.
• The right to request restriction of processing your personal information.
• The right to data portability.
• The right to withdraw consent at any time where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the contact information provided below.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our service, you consent to this transfer.

Contact Us

If you have any questions about this privacy policy or our data practices, you may contact Dar Al Matbakh Interiors in writing at: